Refund policy
Subscription Cancellation and Refund Policy
Effective date: July 29th, 2026
Subscription Billing and Automatic Renewal
Subscriptions are billed through Stripe and renew automatically at the end of each monthly or annual billing period unless canceled before the next renewal date. The applicable price and billing frequency are displayed before purchase.
Deleting the app or closing your account does not automatically cancel an active subscription.
Cancellation
You may cancel your subscription at any time through The Adventurous Learner App - Profile - Manage Subscription. You may also contact us at Contact@theadventurouslearner.com for assistance.
Cancellation prevents future renewals. Unless we state otherwise or applicable law requires otherwise, cancellation takes effect at the end of your current paid billing period. You will retain access until that date.
Canceling a subscription does not automatically provide a refund or credit for the current billing period.
Refunds
Subscription charges are generally final and nonrefundable, including charges for partially used billing periods, unused subscriptions, accidental renewals, or failure to cancel before renewal.
We will consider a refund only when:
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You were charged more than once for the same subscription period;
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The amount charged was different from the price displayed at purchase; or
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A material technical problem attributable to us prevented you from using the subscription.
You must notify us at contact@theadventurouslearner.com within 7 calendar days of the charge. Your request must include your account email, charge date, amount charged, and a brief explanation of the issue.
Requests received after seven calendar days will not be eligible for a refund, except where required by law. Submitting a timely request does not guarantee approval. Change of mind, lack of use, or forgetting to cancel will not ordinarily qualify.
If approved, the refund will be issued through Stripe to the original payment method. Processing times depend on the customer’s bank or card issuer.
Failed or Disputed Payments
We may suspend or terminate subscription access if a payment fails, is reversed, or is disputed. Contact us before initiating a chargeback so that we have an opportunity to investigate and resolve any billing issue.
Consumer Rights
Nothing in this policy limits any cancellation, refund, or other consumer right that cannot legally be waived.